SaskTenders

SaskPower Customer Experience and Ad Hoc & On Demand Research Competition

Request for Expression of Interest

SaskPower Customer Experience and Ad Hoc & On Demand Research Competition

October/November 2023

The Government of Saskatchewan is seeking the services of one or more experienced market research firms to provide full-service research support to SaskPower for a best practice customer experience program and ad hoc & on demand primary research services. 

The scope of this proposal includes, but is not limited to:

• A best practice customer experience measurement program providing annual research and insights about each SaskPower customer segment; and,
• Ad hoc & on demand research pertaining to customer programs, services, and internal and external stakeholder research on a variety of topics including attitudes and opinions.

Suppliers must identify in their proposal whether they are submitting for the full contract (customer experience and ad hoc & on demand) or for which one of the two-part research requirements.

Suppliers must demonstrate professional experience in:

• Quantitative services including multi-mode surveys including online and telephone, questionnaire development, data coding and cleaning, statistical analysis, reporting, and presentation of results;
• Qualitative services including in-person and online focus groups, in-depth interviewing, and creative testing;
• Strategic consulting on quantitative and qualitative research projects including project management, account management, sample development, interpretation of research results, and report preparation and delivery;
• Extensive knowledge of Saskatchewan markets.

The account is for one year with the opportunity to renew for 5 additional one-year terms.  Any renewal will be subject to yearly client/agency evaluations and mutual agreement.  Renewals are authorized by Communications Services, Executive Council. 

If you are interested in this opportunity and would like more information about the account, please email commtenders@gov.sk.ca and you will receive a copy of the RFP.

Companies interested in pursuing this account should submit a brief letter of intent (not exceeding two pages). The letter should specifically articulate why your experience and capabilities relative to the criteria above make your firm the best choice for this account. Please include two client references who can speak to your ability in the criteria above. Also, bidding firms must identify any intent to use subcontractors, and include a description of the scope of services. From the responses, a shortlist of firms will be developed. These firms will be asked to prepare a proposal and may be asked to demonstrate their capability in an in-person presentation to a selection panel.

Bidding suppliers must immediately disclose to Communications Services, Executive Council any actual or potential conflict of interest which currently exists or which may arise during the period of the competition. Bidding suppliers who are not registered with Communications Services must begin the registration process prior to submitting a letter of intent. Registration forms can be found at https://www.saskatchewan.ca/government/doing-business-with-government/information-for-communications-and-print-service-providers#step-2 or contact commtenders@gov.sk.ca

Letters of intent should be marked “SaskPower Customer Experience and Ad Hoc & On Demand Research Competition" and must be received by email to commtenders@gov.sk.ca no later t

Request for Quote - Storage Area Network

This Request for Quotation (RFQ) is an invitation by the Government of Saskatchewan (GOS) to prospective Proponents to submit quotes for the provision of a Storage Area Network (SAN) and two (2) Network Switches as further described in the RFQ Deliverables. 

The Ministry of Justice / Court of Appeal (the Ministry) requires a Storage Area Network (SAN) appliance compatible for use with the current Dell PowerEdge R630 servers to replace the existing one (Dell EqualLogic PS4210) that has reached its end-of-life and two (2) Network Switches.

Electronic Traffic Control Devices

This Request for Supplier Qualifications (RFSQ) is an invitation by the Government of Saskatchewan (GOS), Ministry of Highways (MoH) to prospective Respondents to provide Responses in order to be included on prequalified list of suppliers for supply of electronic traffic control devices on an if and when needed basis.

Initial Evaluation:

The first evaluation and selection of Respondents will not occur until after the Submission Deadline of October 2, 2023, 2:00pm CST (Local Saskatchewan Time).

Continuous Onboarding:

This pre-qualification will be posted to SaskTenders on a continuous basis for the length of the RFSQ term. The same terms and conditions, qualifications, requirements and evaluation processes set out in the initial RFSQ document will apply to all Respondents. The first evaluation and selection of Respondents will not occur until after the Submission Deadline stated. The subsequent evaluation and selection of Respondents will occur quarterly or at the discretion of GOS from the Issue Date of RFSQ onboarding until the onboarding process ends. The onboarding process is expected to continue until six (6) months prior to expiration of the RFSQ term, and questions will be answered continuously through the onboarding process.

Respondents that are not qualified through this process, will not be eligible to re-qualify until three (3) months after their last Submission.

Physician Services for Regina Correctional Centre and White Birch Female Remand Unit

The Government of Saskatchewan, Ministry of Corrections, Policing and Public Safety (CPPS), Custody Supervision and Rehabilitation Services (CSRS) are seeking Submissions for physician services that outlines their ability to provide medical services onsite at Regina Correctional Centre and White Birch Female Remand Unit in Regina.