Review of SPSA Computer Aided Dispatch Systems -- SPSA2022-020

Critical to the ongoing success of the delivery of services to the SPSA public safety clients are services provided through the Provincial Emergency Communications Centre (P-ECC).  The review, in this dynamic environment, remains on providing the best possible support to the public safety responders and meeting the needs of the public and other public safety stakeholders.


The scope of this review is intended to ensure the service delivery meets the required expectations of SPSA and the clients served in the most effective, efficient means possible.  The computer aided dispatch (CAD) system is an integral part of the call taking and dispatching services provided by any emergency communications centre.  The P-ECC currently utilizes two distinct, physically, and logically separated CAD systems.


A Hexagon CAD system is the primary CAD system of the P-ECC and provides service to the 911, Fire Dispatch and Enforcement POD.  This CAD system is owned and operated by the SPSA.
A Versaterm CAD system is used to service the PA Police call taking and dispatch POD.   This CAD system is owned and operated by the PA Police with the P-ECC using the functionality.


The review will focus on determining the operational and technical requirements of both CAD systems in servicing their current operational areas and providing recommendations and options for consolidation or reconfiguration of the CAD systems to best meet these requirements. 

Complete the RFQ form and email it to


Tender Issue Date:  September 22, 2022

Deadline for Questions September 29, 2022

Deadline for Issuing Addenda October 3, 2022

Submission Deadline:  October 6, 2022

Anticipated Ranking of Proponents:  October 18, 2022

Contract Negotiation Period:  October 20, 2022

Anticipated Contract Start Date:  November 1, 2022

Competition Documents:
RFQ SPSA2022-020 Computer Aided Dispatch Recommendations.pdf
285.17 Kb
Added: Sep 22, 2022
Appendix C - Form of Agreement.pdf
221.53 Kb
Added: Sep 22, 2022
 Sep 22, 2022 11:47 AM CST
 Sep 22, 2022 11:45 AM CST
 Oct 06, 2022 02:00 PM CST
Murray Gunville
Response Address
Saskatchewan Public Safety Agency - Prince Albert
530 - 18th Street East
Prince Albert, SK S6V 1H9
Competition Information
Saskatchewan Public Safety Agency
Review of SPSA Computer Aided Dispatch Systems
Request for Quotation
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